Demers Ambulances - Manufacturing

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DEMERS MANUFACTURING PROCESS

Ours is a detailed manufacturing process designed to produce efficiently, deliver on time and ensure quality, based on a solid corporate mission: To build innovative ambulances that DELIVER on customer expectations and assist them in saving lives.

Demers Ambulances has a state-of-the-art, automotive-style horizontally integrated production facility with a continuous flow production process using 16 assembly stations plus others for quality control. It has an annual capacity of approximately 1500 units. Based on world‐class manufacturing principles, Demers Ambulances applies a strict and documented manufacturing process.

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Continuous flow assembly

Ability to produce large quantity orders in a short time frame
Production pace can be adapted depending on orders and products being produced ‐ typical production pace is between 3 and 5 hours per station
Automotive style assembly line ‐ Kanban supported
Capability of doubling up the line (two vehicles at a time at each station)
Allows for a faster learning curve for new products
Allows for quicker implementation of our Continuous Improvement Program and Quality Assurance

1. Horizontally integrated
production system

Demers focuses on final assembly and quality of finished product
We use suppliers with a pure manufacturing focus to optimize costs and delivery
A minimum of 2 suppliers per commodity is used to ensure delivery
Demers retains in‐house manufacturing capabilities for special‐order parts
"Catalogue" parts are purchased from reputable suppliers

2. Continuous Improvement
Program

Each task for production employees is well defined and outlined with work instructions and assembly guidelines
Employees are required to follow our ongoing training program which is coordinated by the Quality Assurance Department
Feedback from the inspection process is quickly transmitted back to the production line to correct any non‐conformity
Production stations undergo quality audits as well as re‐organization or work stations using the 5S principles: Sort, Set in order, Shiny‐clean, Standardized cleanup, Sustained discipline

3. Quality Control Program

Final inspection of vehicles is a thorough review of the product, including tests and measures
Complete ambulance inspection: discrepancies are noted, corrected and communicated for continuous improvement
Ambulance checklists are completed: CMVSS documents apposed as well as any related certification
Documents are filed and kept for 10 years