At Demers, we are dedicated to providing outstanding service and keeping your fleet running smoothly. To further enhance our customer support, Doug Lawson, Customer and Service Experience Manager, will be your primary contact for all Canadian provinces except Ontario and Québec, ensuring your fleet receives top-tier service and solutions. For customers in Ontario and Québec, Robin Giard remains your dedicated point of contact.
Your go-to support partner
Doug is backed by a skilled team of service technicians, technical specialists, mobile technicians, and sales & parts experts, all working together to ensure your ambulances and buses receive the care they need, when they need it.
How Doug and his team support you
Primary support: For routine parts, service, and warranty inquiries, the fastest and most efficient way to receive service is through our existing phone and email channels.
Specialized service needs: If you require advanced support or have unique requests, Doug is your direct contact to get things resolved efficiently.
With his expertise and a strong team behind him, Doug is committed to reducing downtime and keeping your fleet on the road—so you can focus on saving lives.
Beyond standard service: keeping your fleet at its best
Doug’s role extends beyond repairs and maintenance. He’s here to assist with custom upfitting, commissioning, decommissioning, and specialized post-production installations at your location. Whether it’s a remote PowerLOAD installation at your station or tailored modifications to optimize your fleet, Doug will ensure you get the right solutions.
Stay ahead with proactive fleet support
Reach out to Doug for a quote or consultation to ensure your fleet stays ahead of the curve and ready for whatever comes next.
